Política de reembolso

Shipping Policy — Nuvello

Processing time: orders are prepared within 1-3 business days after payment is confirmed.

Free worldwide shipping: every order ships free, with no minimum purchase, anywhere we deliver.

Estimated delivery times: European Union 7–15 business days · United Kingdom & North America 10–20 business days · Rest of the world 15–30 business days. These are estimates and can vary by destination and carrier.

Tracking: you'll receive a tracking number by email as soon as your order ships.

Customs & import duties: within the EU, no extra customs charges apply. For shipments outside the EU, any import duties or taxes are the customer's responsibility and are not included in the order total.

Delayed or missing orders: if your order hasn't arrived within the estimated window, contact us and we'll look into it right away.